Controller of personal data:

AZSbuy LLC
Kraljice Natalije 4
11000 Belgrade
Republic of Serbia
Email: bakar91888@gmail.com

We process personal data in accordance with:

  • Law on Personal Data Protection of the Republic of Serbia
  • General Data Protection Regulation (EU) 2016/679 (where applicable)

2. What Data We Collect

We may collect and process the following personal data:

A. Data You Provide Directly

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details
  • Account login credentials
  • Order history
  • Customer service communications
  • Reviews and feedback

B. Automatically Collected Data

  • IP address
  • Browser type
  • Device information
  • Cookies and tracking data
  • Website usage data
  • Location data (if using mobile app and consent is given)

C. Data From Third Parties

  • Payment providers
  • Logistics companies
  • Advertising partners
  • Social media login providers

Only where legally permitted.

3. Legal Basis for Processing

We process personal data under the following legal grounds:

  • Performance of a contract (processing orders, payments, delivery)
  • Legal obligation (tax and accounting requirements)
  • Legitimate interest (fraud prevention, service improvement)
  • Consent (marketing communications, cookies)

You may withdraw consent at any time.

4. How We Use Your Data

We use personal data to:

  • Process and deliver orders
  • Manage Cash on Delivery transactions
  • Provide customer support
  • Send order updates
  • Improve website performance
  • Prevent fraud and abuse
  • Send marketing communications (if consented)
  • Comply with legal obligations

We do NOT sell personal data.

5. Marketing Communications

You may receive marketing communications only if:

  • You consented during checkout or registration.

You may unsubscribe at any time via:

  • Unsubscribe link in emails
  • Contacting us directly

6. Data Sharing

We may share personal data with:

  • Logistics providers (delivery services)
  • Payment processors
  • IT service providers
  • Marketing platforms (Meta, Google)

All partners are contractually bound to protect your data.

We do not transfer data outside the EU/EEA without appropriate safeguards.

7. Data Retention

We retain personal data:

  • For as long as necessary to fulfill the contract
  • As required by Serbian tax and accounting law
  • For fraud prevention purposes

After that, data will be securely deleted or anonymized.

8. Cookies

We use cookies to:

  • Ensure website functionality
  • Analyze traffic
  • Improve user experience
  • Deliver personalized advertisements

You may manage cookie preferences through your browser settings.

Disabling cookies may affect website functionality.

9. Your Rights

Under applicable law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (right to be forgotten)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with the Serbian Commissioner for Information of Public Importance and Personal Data Protection

Requests may be sent to:

📧 bakar91888@gmail.com

We will respond within 30 days.

10. Data Security

We apply appropriate:

  • Technical measures (SSL encryption, firewalls)
  • Organizational measures
  • Access controls

However, no internet transmission is fully secure.

11. Business Transfers

In the event of merger, acquisition, or sale of assets, personal data may be transferred to the new owner under the same protections.

12. Changes to This Policy

We may update this Privacy Policy periodically.

The latest version will always be published on our Website.

Continued use of the Website constitutes acceptance of the updated policy.